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Mental Health Support

lady in bed with flu

Have you and your children
had your flu vaccinations?

If you haven’t there is still time.
The Flu season is just getting under way!

It could make a huge difference to your health!
Call the Practice to make an appointment.

Protect yourself and your family!

See our Flu Information leaflet by clicking here

Click the banner below for more information on Sepsis in 
"Health Campaigns".


Further Information:

When we update information in the menu items on the right we will briefly list and link changes here, and mark the menu item with a * for a few weeks.

Help Us Help You

We Encourage and Support SELF-CARE
especially in the winter 

There's a great deal that you can do to look after yourself without contacting the GP Practice. This is what we call Self Care. The NHS uses the term "3 before GP". 
Click on the logo for more information >>>> 

That page explains how you can help you and yours for common problems without having to make an appointment at the Practice.
We have added some Winter guidance.

If your problems persist; are more serious; or you don't
know what to do, you should contact the Practice during Opening Hours.

Sit and Wait Clinics (at Borough Road only)Sit and Wait

If you have a NEW URGENT ACUTE ISSUE that needs dealing with quickly and cannot wait for a routine appointment, "sit and wait" clinics are available. All Practice patients may attend.

Click on the image to learn more >>>

Please read carefully the "Additional Information" section on the linked page. There are many occasions when it is NOT appropriate to attend. Sadly some patients are either unaware of these, or are attending when they perhaps know thst they should not. This increases the waiting time for those with an appropriate need, and the burden on the Practice staff. Thank you.

For Urgent but not Emergency help:NHS 111
NHS 111 & the STAR Service

Alternatively, if the Practice is closed, or at any time call 111 for access to advice.
You can also get online help at 111 Online
Click on the logo for more information
(Opens a new window)

South Tees Access Response

Out of hours appointments are also available via the STAR service. To access this service you must call NHS 111 as above. The call handler will assess your needs. If appropriate you can book appointments from 6.00 pm to 9.30 pm Monday to Friday and 8.00 am to 9.30 pm on weekends and bank holidays.
You can book appointments online - CLICK HERE TO BOOK
Click on the logo for more information >>>>
(Opens a new window)

For serious accidents and emergencies DIAL 999

Patient InformationPatient InformationThis leaflet can be picked up at the surgeries and is designed as a useful summary of all aspects of the Practice's services. Click on the image to the left to read an on-line version.



Friends and Family Test
NHS Friends and Family Test: this is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. Please click on the image to go to the simple survey.


Patient ForumPatient Forum: we are very lucky to have a fantastic Patient Forum which meets bi-monthly on Wednesdays from 12:30 - 13:30 at the Borough Road Surgery. The group is well established and works closely with the practice team. Please click on the image to go to the Patient Forum's page, and find out how you might help.

(Site updated 08/01/2020)
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