Appointments

appointment_1Appointments can be made online, by telephone or in person by calling at reception. We also offer same day appointments which are available to book from 08:00

Some days the demand is greater than the appointments available for some doctors. This may result in you seeing a doctor or Nurse Practitioner other than the one of your choice. We will always do our best to provide the best service possible. 

You will not be able to see the doctor of your choice if:

  • The doctor is absent i.e On annual leave or sick
  • The doctor is off duty
  • When due to high demand all the appointments have been taken. If your problem is urgent and cannot wait until the next available appointment please alert the receptionist delaing with your call.

** You can now book, cancel and amend your appointments online via SystmOnline. If you are not already registered to use these services please ask a member of the reception team to help you get started **

 

Reminder to patients

The telephone lines open at 8am. Receptionists in the back office answer calls as well as the receptionist on the desk. Queuing for an appointment prior to 8am will not give you priority for appointments over those phoning in.

Please bear with us at this very busy time of the day. If at all possible please avoid telephoning the surgery between 8am and 9 am. 

All patients who need to be seen urgently that day will be.

Thank you for your patience.

 

 
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