AI Transcription

As a practice, we have started to use Accurx Scribe - a secure, NHS-approved AI transcription tool, in selected patient consultations.

This technology enables clinicians to produce accurate clinical notes more efficiently, allowing them to give their full attention to you during your appointment.

We believe AI has a valuable role to play in the future of primary care and are exploring how it can best support both patients and staff.

Your consent is important, we understand that not everyone may feel comfortable with AI being used during their consultation. If you would prefer not to have AI involved, simply let a member of the team know, your choice will be fully respected and will not affect the quality of your care.

Accurx Scribe listens to your conversation with the clinician and produces a draft clinical note in real-time. It’s simply a tool to speed up note-taking, it does not make diagnoses, decisions, or treatment recommendations. The clinician always remains in control.

Yes.

Your privacy is fully protected at every step:

• Audio is never stored. The tool processes speech in real time and deletes the audio immediately after transcription.
• Data is securely handled. Draft notes are temporarily stored on secure NHS-compliant servers in the UK/EU. These are automatically deleted after 30 days.
• No data leaves the NHS environment. Your information is not used to train AI systems and is never sold or shared with third parties.
• Approved for NHS use. Accurx Scribe meets all required NHS Information Governance, GDPR, and cybersecurity standards.

Only the clinician sees the draft. They review, edit, and approve it before anything is saved to your official medical record. You can ask to see the draft if you wish.

Accurx Scribe is a secure, NHS-approved tool used only to help clinicians take notes more efficiently.

It does not make decisions or diagnoses, and your information is never sent off-site or used for anything other than supporting your care.

If you have any questions, please don’t hesitate to speak to your clinician or a member of our team.