Mental Health Support

Urgent advice: If you need urgent mental health support

If you need urgent help, have suicidal thoughts or are in crisis and feel unable to keep yourself safe call 111, and select option 2 (open 24/7).

You can also contact Samaritans - 116123 (open 24/7) or Suicide Prevention UK - 0800 689 5652 (open 24/7).

Text the word CALMER to 85258 at any time of the day or night (24/7) to receive free, confidential, text support.

If you are about to seriously harm yourself or someone else call 999 or go straight to your local A&E.

Mental Health Support

Text Shout to 85258

If you’re experiencing a personal crisis, are unable to cope and need support, and would rather use text messages, then text "Shout" to 85258. The number is easy to remember - it's just up and down the centre of your keypad.

This is a new service, but very well tried and used in America. There's lots of information on their website - click here or on the logo.

85258

Mental health support for veterans, service leavers and reservists

Op COURAGE: The Veterans Mental Health and Wellbeing Service provides specialist care and support for those due to leave the armed forces, reservists and those who’ve already left. Developed by veterans, for veterans, Op COURAGE is available across England.

Contact details for the North of England team are below

Tel: 0300 373 33 32

Email: OpCourageNORTH@cntw.nhs.uk

The service will be available 8am – 8pm, 7 days a week

Veterans can self-refer, or be referred by a family member, a third sector organisation or their GP.

Further information about Op COURAGE can be found on their website.

Other Mental Health Support

Mental Health Practitioners

Within the practice we have 2 Mental Health Practitioners Sarah Wood and Andrea Howlett.

Their role is to offer specialist mental health support and advice to those patients struggling with complex mental health difficulties. This service is currently available to adults over the age of 18 and who are not currently under secondary mental health services.

They provide specialist advice, support, and screening to access treatment or therapy options. Short term interventions may also be provided within the practice.

You can be referred to the mental health practitioners following an eConsult, or a consultation with another healthcare professional within the practice.

 

Mental Health Support available for you to access directly.

IMPACT On Teesside – this service provides free life changing support and services to those struggling with depression, stress, anxiety and other mental health and emotional issues. It's easy to self-refer through their website. Please visit their website https://impactonteesside.com or telephone on 01642 573924.

 

Mental health listening services (including out of hours)

Samaritans (24/7. App too) 116 123

CALM (5pm-midnight) 0800 58 58 58 or webchat

Shout (24/7 free text chat) TEXT 'shout' to 85258

SANEline (4.30pm–10.30pm) 0300 304 7000

Silverline (24/7, aged 55+) 0800 4 708090.

 

 

 

 

Kooth

Are you aged 11 to 18 and need a safe place to talk and get help online? Then sign up to Kooth following the link by clicking on the logo to the left.

Kooth provides free, safe and anonymous online support for young people. Kooth's opening hours are Monday to Friday 12pm – 10pm, and Saturday to Sunday 6pm – 10pm.

kooth
Page last reviewed: 04 December 2025
Page created: 03 November 2022